Stop shrink before it starts
Retail shrink doesn’t come from one place. It’s hidden in missed scans, produce lookups, cashier behaviors and inconsistent execution across stores. Voyix Insight and Voyix Picklist Assist work together to surface risk in real time, reduce errors at checkout, and give retail operations teams the visibility and control they need to protect margins.
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Reduce retail loss risk and strengthen margin control
Picklist Assist
Picklist Assist uses computer vision and AI to support produce identification at self-checkout, helping limit mis-keys, missed scans, and unnecessary attendant interventions. Retail ops teams gain a scalable way to improve accuracy and consistency at the front end while maintaining a fast, familiar checkout experience for shoppers.
AI-driven produce recognition
Use computer vision and machine learning to suggest likely produce items at self-checkout, helping reduce guesswork and support more accurate item selection.
Built-in loss prevention interventions
Flag potential mismatches between what’s scanned and what’s selected, enabling low-friction interventions that help address shrink risk during the transaction.
Support faster checkout with fewer attendant calls
Shorten produce lookup time and reduce manual overrides, helping stores support throughput during peak periods and reduce reliance on routine attendance assistance.
Centralized learning across stores and lanes
Leverage shared intelligence across locations to support more consistent performance at scale, helping teams apply learnings across locations rather than tuning each store individually.
Voyix Insight
Voyix Insight unifies checkout and operations data to surface loss prevention risks in real time. Retail operations teams gain better visibility into where shrink may be occurring, why it’s happening, and what to do next without having to rely on manual edits or after-the-fact reports.
Real-time transaction risk detection
Analyze POS and self-checkout activity to identify indicators of higher-risk transactions and surface them in real-time for review.
Cashier and lane risk scoring
Use AI-driven analytics to identify patterns associated with elevated loss risk, helping teams focus attention on the lanes, stores, or behaviors that warrant closer review.
Actionable alerts and guided insights
Provide role-based alerts and recommendations that help teams respond more quickly, streamline investigations, and address recurring patterns more effectively.
Unified view of shrink across stores
Bring loss prevention data together with operational context—traffic, labor, and checkout performance—so leaders can spot trends and scale best practices across the estate.
Move faster with control. Modernize with confidence.
Deliver seamless, connected experiences across channels with NCR Voyix, a platform-powered leader in unified commerce for shopping and dining.
Beyond loss prevention software
Our solutions go beyond software to hardware that is purpose-built for retail demands. From POS and payments to self-checkout, our hardware portfolio supports mission-critical workflows that keep business moving.
Improve loss prevention across a range of retail formats
Deliver seamless shopping experiences and smarter operations with a platform built for modern retailers.
Grocery, drug & mass retail
Provide fast, frictionless experiences across key channels with a platform built for high-volume, essential retail.
Convenience & fuel
Adapt more quickly to changing consumer demands and pricing dynamics with a platform built for forecourt-ready operations at scale.
Specialty & department store
Simplify the complexity behind merchandising, inventory, payments and operations, while supporting engaging shopping experiences across online and in-store channels.
See other retail solutions
Checkout
Enjoy a faster, more seamless checkout experience with capabilities across staffed lanes, self-checkout, and mobile on one, flexible, cloud-native platform.
Loyalty & Marketing
Increase repeat visits, increase lifetime value and prove ROI. Drive data-driven growth with rich transactional and behavioral data that is easy to translate into clear, actionable intelligence.
Store operations
Empower your teams with a platform that helps them see what’s happening, act faster, optimize inventory and labor, and keep stores running.
Corporate planning
Improve forecasts and capital allocations with a platform that brings together analytics, demand signals and execution data. Plan smarter and act with confidence when conditions change.
Payments
Speed up transactions, operate more security and simplify payments on one platform for in-store, forecourt and online payments. Integrate payments and POS with reporting, analytics, alerts and built-in monitoring.
Deliver seamless shopping experiences
See how NCR Voyix can help accelerate what’s next for your retail business.