Customer and developer tools

Find everything you need to stay up and running, whether you’re looking for customer support portals, developer resources, information products, or other services, we’re here to help.

Customer portal

Access your customer account information, invoices and order history details, service applications and more.

Customer login
Register for an account
Developer portal

Find APIs, test environments and examples to help retailers and restaurants build and extend modern commerce experiences.

Developer login
Information products

Find retail and restaurant information products, including guides for our software, hardware and more.

Access information products
Service and support

Get efficient access to technology support, 24 hours a day, seven days a week through our global support site: NCR Voyix @ Your Service.

Get support
Incident status
Pay your invoice

Have an outstanding NCR Voyix invoice? Pay now through our online portal.

Pay now

Contact us

Sales & Service

Call: 1-800-225-5627 (US)

Outside the U.S.: 1-937-445-1936

Restaurant Sales: 1-888-679-7147

‍Retail Sales (New Sales Only): 1-844-240-7256

Payment Procesing Sales -Retail:
Payments.Retail [at] ncrvoyix.com

Payment Procesing Sales -Restaurants: Payments.Restaurant [at] ncrvoyix.com

Support

Services: 1-800-225-5627, option 1

Silver Essentials and Aloha Cloud by NCR Voyix Support: 877‑270‑3475

Aloha by NCR Voyix Support:

Customer Support for Retail Products:

  • Retail Software Support: 1-800-533-2277
  • Counterpoint: Please contact your assigned partner. Thank you.

Customer Support for Payments:

Other

Incident Status Lookup: Click Here

NCR Foundation / Charity Inquiries foundation.administrator [at] ncrvoyix.com

Legal Department law.notices [at] ncrvoyix.com

Accounts Payable

For the U.S, Canada, Central and Latin America - NCRAMERICASCLA.AccountsPayable [at] ncrvoyix.com

For Europe, Middle East and Africa - NCREMEAANDWARSAW.AccountsPayable [at] ncrvoyix.com

For Asia and Pacific Region - NCRAPAC.AccountsPayable [at] ncrvoyix.com

HR

Current/former employee, W-2, Payroll Global.HRCentral [at] ncrvoyix.com

Employment Verification

1-800-367-2884 (NCR Voyix company code: 20289)

If the employee's record cannot be found, email Global.HRCentral [at] ncrvoyix.com

Careers: Click Here

Investor Relations

800-627-2303

InvestorRelations [at] ncrvoyix.com

investor.ncrvoyix.com

PR-Media Relations

media.relations [at] ncrvoyix.com

www.ncrvoyix.com/newsroom

Vendors/Suppliers

www.ncrvoyix.com/about/suppliers

Become a Supplier: Click Here

How Can We Help You Today?I'm a current customer and need assistanceI'm interested in your solutions and services

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What Can NCR Voyix Help You With Today?

Please contact Customer Portal Administrator for immediate assistance.

Please visit Customer Portal to login.

On the Customer Portal's login page, you will see 2 options available: 

Please call 1-800-225-5627, option 3. Their working hours are Mon - Fri 8AM - 8PM US Eastern time. Also, please check your invoice for the contact email address of your Account Collector, so that you can email them directly.

Thank you!

Please visit: https://www5.ncrvoyix.com/support/support_drivers_patches.asp. In case the information you are looking for is not available on this website, please contact your account support, or assigned help desk directly.

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