Payments that move at the speed of retail

Voyix Payments helps simplify how retailers accept and manage payments. With one unified platform for in-store, forecourt and online payments, retailers can reduce complexity, support a stronger security posture, and improve operational resilience. Teams also gain a more centralized way to manage payments and POS with integrated reporting, analytics, alerts, and monitoring.

Support faster transactions, operate with greater confidence, and simplify payments across channels.

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Hand holding a card to a payment terminal for a contactless transaction in a retail setting.
Person holding tablet showing audit logs with dates, users, stores, lanes, actions, and comments.

Secure, unified, flexible payments designed to support reliable store operations

A more unified payments experience across channels

Support more consistent payment experiences across staffed lanes, self-checkout and digital channels. This helps reduce system sprawl, simplify support and makes it easier to manage payments as your channel mix evolves.

Enterprise-grade security and control

Apply built-in encryption, tokenization, and risk controls to help safeguard transactions and customer data. This supports a stronger security posture, reduces PCI scope, and gives teams greater visibility and control over payment risk.

Flexibility to adapt as payment needs evolve

Adapt more easily as payment needs change by supporting multiple funding models, evolving payment types, and integration with broader commerce and analytics capabilities. This helps retailers introduce new payment options, manage change with less disruption, and align payments with broader business insights.

Built to support secure routing and control

Voyix Connect is a payment gateway that provides data security and transaction routing services to processors and specialty endpoints. It’s designed to help retailers simplify payment operations, reduce vendor complexity, and manage payments more consistently across key touchpoints.

Payment acceptance

Support more ways to pay through a unified interface

Voyix Connect supports a broad range of consumer-preferred payment types including:

  • Digital wallets
  • Specialty benefit cards, gift and loyalty cards
  • Fleet and fuel cards
  • EBT SNAP & TANF, eWIC, SmartWIC & FSA/HSA
  • Private label cards, ACH
  • Electronic checks
  • B2B purchase cards
  • Value added services, including Apple VAS

Transaction routing and cost optimization

Configurable routing to support cost and approval strategies

Configurable transaction routing tools, including BIN management, PINless debit, and tender-specific routing, help retailers control where transactions are sent based on cost, card type or network rules.

Lower processing fees, improve approval rates, streamline checkout, and align routing strategies with custom network agreements.

Security and compliance

Support stronger security and simplify PCI scope management

Voyix Connect uses industry-standard point-to-point encryption and enterprise tokenization to remove sensitive cardholder data from the POS environment. Secure hosted pay page options further protect digital transactions. 

Reduce PCI scope, lower infrastructure and compliance costs, and strengthen security posture across key payment workflows.

Operations, support and reliability

Resiliency designed for retail operating realities

Multi-layer redundancy—including active-active data centers, store-and-forward capabilities, and continuous monitoring —helps support transaction continuity when connectivity is disrupted. Continuous monitoring supports faster detection and response to issues. 

Enterprise-grade reliability to strengthen security and customer experience when uptime matters most.

Reporting and configuration

Centralized visibility and control

Integrated reporting, configuration, alerts and monitoring give retailers a single entry point to manage both checkout applications and payments. 

Gain real-time insight into performance across the enterprise, with tools to test changes, monitor health and manage devices before rolling updates into production.

Voyix Pay: Payment processing built for modern retail

Voyix Pay is a payment processing service designed to support retail environments. Simplify operations, streamline settlement, and manage payments through a single, trusted partner.

Multiple funding options

Access funding options including same day, next day, and standard settlement to better align payment settlement with your cash flow needs and operating rhythms. This flexibility helps finance teams manage liquidity without introducing additional payment complexity.

Customized plans

Configure funding and settlement structures such as split funding, dual direct deposit, and net or gross funding. These options allow retailers to align payments with their existing banking, reconciliation and reporting processes as the business scales.

Built-in risk controls

Apply built-in risk and monitoring controls, including transaction velocity checks, refund matching and limits, and card validation signals. These capabilities help retailers maintain visibility into payment activity and manage risk without relying on disconnected third-party tools.

Chargeback and dispute support

Leverage integrated chargeback and dispute support to help streamline issue handling, improve transparency into case status, and reduce the operational burden on store and finance teams.

One trusted relationship for payments

Work with a single payments partner across processing, gateway and support. This simplifies vendor management, reduces handoffs when issues arise, and helps retailers manage payments as part of a broader, unified commerce platform.

Move faster with control. Modernize with confidence.

Deliver seamless, connected experiences across channels with NCR Voyix, a platform-powered leader in unified commerce for shopping and dining. 

For marketing leaders

Attract, retain and engage customers with personalized experiences informed by transaction and loyalty data.

For GMs and operators

Enhance management effectiveness and enable smooth, consistent experiences for customers and staff.

For IT and tech leaders

Modernize your cloud POS and edge computing systems. Reduce friction, speed up release cycles, and manage operational risk.

For finance leaders

Support margin visibility, risk management, and transaction efficiency at scale through secure, flexible payment processing.

For business leaders

Innovate confidently with a unified commerce platform and expert services that reduce friction and support stability at scale.

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Why NCR Voyix
Hand holding a credit card tapping on a payment terminal next to a screen showing payment options.

Payment devices built for secure, efficient checkout

Explore payment devices

Accept payments efficiently with payment terminals designed to support secure, reliable transactions in demanding retail environments. 

Purpose-built for high-volume operations, these devices help retailers maintain checkout performance and operational consistency during peak periods.

Accelerate payments across a range of retail formats

Deliver seamless shopping experiences and smarter operations with a platform built for modern retailers.

Grocery, drug & mass retail

Provide fast, frictionless experiences across key channels with a platform built for high-volume, essential retail.

Explore grocery, drug & mass merchandise solutions

Convenience & fuel

Adapt more quickly to changing consumer demands and pricing dynamics with a platform built for forecourt-ready operations at scale.

Explore convenience & fuel solutions

Specialty & department store

Simplify the complexity behind merchandising, inventory, payments and operations, while supporting engaging shopping experiences across online and in-store channels.

Explore specialty & department store solutions

See other retail solutions

Checkout

Enjoy a faster, more seamless checkout experience with capabilities across staffed lanes, self-checkout, and mobile on one, flexible, cloud-native platform.

Explore checkout

Loyalty & Marketing

Increase repeat visits, increase lifetime value and prove ROI. Drive data-driven growth with rich transactional and behavioral data that is easy to translate into clear, actionable intelligence.

Explore Loyalty & Marketing

Loss prevention

Give your retail operations teams the visibility and control they need to become aware of and respond to risk in real time, and reduce checkout errors from missed scans and inconsistent execution.

Explore loss prevention

Store operations

Empower your teams with a platform that helps them see what’s happening, act faster, optimize inventory and labor, and keep stores running.

Explore store operations

Corporate Planning

Improve forecasts and capital allocations with a platform that brings together analytics, demand signals and execution data. Plan smarter and act with confidence when conditions change.

Explore Corporate Planning

Deliver seamless shopping experiences

See how NCR Voyix can help accelerate what’s next for your retail business.

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