Insights shaping the future of commerce

Get expert insights into retail and restaurant trends to build seamless, scalable unified commerce experiences across POS, payments, operations and more.

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Retail
5
 min read
How retailers should split workloads between cloud and edge for real-time store operations
What should run in the cloud, and what should run in the store? Match each workload to the environment it was built for. Real-time work belongs at the edge. That means POS transactions, shrink detection, video recognition and in-store promotions. These process locally and keep running even when connectivity drops. Use the cloud for the rest: offline data analysis, AI model training, big-data processing and eCommerce. So the answer is not “Cloud Out” or “Edge In.” It is both, built as one hybrid architecture.
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Restaurant
3
 min read
5 ways to market your restaurant without needing experts on staff
Do you feel like your restaurant is being left behind without a designated marketing team? Here are five tips you can use without having to rely on an expert.
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Four elderly people dining and conversing at a restaurant table with food and drinks.
Restaurant
5
 min read
How different generations define the modern dining experience
Understanding consumer habits across all generations is key for restaurant advertising and customer loyalty. Learn about current behaviors in the post-pandemic era.
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Delivery person in red cap handing a plastic bag with food to a person at a doorstep outdoors.
Restaurant
4
 min read
Level up your third-party delivery service consistency
For restaurant owners and operators, deciding how to use third-party delivery services can be complicated. Learn how to improve with our technology.
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Restaurant owner carrying drinks on a tray while using a touchscreen POS system at the bar.
Restaurant
3
 min read
9 things to look for when choosing new POS for your restaurant
Searching for a POS for your restaurant? These 9 considerations should be taken into account when making the all-important investment in the right point of sale.
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Bearded chef in apron cooking with flames in a busy kitchen with stone walls and hanging lights.
Restaurant
3
 min read
Easy ideas to create and improve your restaurant menus
As the market continues to grow more competitive, restaurants must increasingly focus on customer loyalty and retention. Learn easy ways you can improve.
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Smiling barista in apron writing on notepad while using laptop at a café table with hanging lights.
Restaurant
3
 min read
How to edit Your restaurant’s menu in Google Business Profile
Restaurant and other business owners and operators alike can effectively customize and add their menu to their Google Profile listing. It’s a free and easy way to increase your online presence, build brand awareness and give your customers more access to your menu. Here’s all the information you need.
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Smiling woman in white sweater looking at smartphone while walking down a busy city street.
Restaurant
3
 min read
7 statistics to get you fired about sms marketing
Considering using text messages to connect with your customer base? Here are 7 stats to get you pumped about adding SMS to your marketing toolbox. That way, you can easily reach more customers who, on average, open 98 percent of their texts compared to just 20 percent of their emails.
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Smiling woman receives multiple shopping bags from a sales clerk at a retail store counter.
Retail
3
 min read
Loyalty: Life beyond retailer metrics
Shopper loyalty is critical for any retailer; it drives numerous benefits. But what about your customers? Here are some smart ways to make loyalty a two-way street.
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Woman shopping in supermarket with cart, looking at her smartphone in a bright aisle.
Retail
5
 min read
Is it time for RFID in the supermarket?
RFID technology marks store items with a tag that carries a UPC and serial number to uniquely identify and remotely trace them. Has the time come for grocery retailers to use RFID to eliminate shopper friction?
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Hand pressing keys on a credit card EMV reader with a blue credit card inserted.
Restaurant
3
 min read
The rise of EMV and what it means for the magnetic stripe
Any business owner that accepts in-store card payments needs to accept EMV chip cards or they’ll be liable for fraudulent charges. But that doesn’t mean that the magnetic stripe is a thing of the past.
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Smiling woman in white dress fueling a white car at a gas station fuel pump.
Retail
4
 min read
How to boost gas station visits and revenue with forecourt advertising
Customers are a captive audience at the pump – and steps away from the c-store. Learn how at-the-pump advertising can drive foot traffic and sales.
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Woman in a blazer sitting at a wooden bar with a laptop and phone in a bright cafe.
Restaurant
5
 min read
How to redesign your restaurant transformation to maximize guest experience
Restaurants will continue to redesign their brick and mortar post-COVID. From capacity to re-thinking the dine-in experience, find ways to meet customers' demands.
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Aerial view of a waterfront recreation area with inflatable water park and nearby buildings at sunset.
Restaurant
6
 min read
Streamlining Service at Scale: Wai Kai's Operational Transformation with Aloha
Discover how Wai Kai lowered labor-to-sales 13% with Aloha OrderPay
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Restaurant
6
 min read
One partner, many solutions: NCR Voyix helps Salad and Go reimagine fast food
Salad and Go offers a unique premise: a drive-thru salad restaurant with a mission of making fresh, nutritious food affordable and convenient for everyone. After a phase of rapid expansion, the leadership team at Salad and Go turned their attention to fine-tuning their operations.
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Cozy indoor seating area with tables, chairs, string lights, and Mexican restaurant logo Fresco's Cocina Mexicana.
Restaurant
2
 min read
Fresco's
When dining rooms closed due to COVID-19, Fresco's needed a new online ordering system to make up sales–fast. NCR Voyix Aloha Online Ordering to the rescue.
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Family of five exiting store with grocery bags filled with fresh vegetables and bread.
Retail
3
 min read
NCR Voyix Freshop enabled Allegiance sales to grow more than 500%
When Allegiance needed customized, personalized eCommerce for their members, Freshop stepped in. And helped them experience double-digit growth 5+ years running.
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Store entrance with a black and brick facade and a red Mach 1 sign above the door; two vehicles parked outside.
Retail
2
 min read
Mach 1
In order to stay ahead of the competition and continue to serve its customers’ changing needs, the family-owned and operated convenience store chain, Mach 1, wanted to improve speed of service. They decided to create a fast self-service checkout option in their stores to address this need. NCR Voyix helped to turn this goal into a reality.
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Chipotle logo with a stylized chili pepper inside a red circle and white text reading Mexican Grill.
Restaurant
2
 min read
Chipotle Europe
NCR Voyix helped Chipotle Europe deliver online and mobile ordering with local languages and currencies to serve up the same delicious experience, everywhere.
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Modern gas station with TXB signs and a sign reading 'We are Texas Born' at sunset with cars and people.
Retail
4
 min read
Texas Born Stores: A self-checkout success story
Texas Born Stores (TXB), a well-known chain of convenience stores, is recognized for its fresh food offerings and modern design that celebrates Texan values. To enhance the shopping experience for all their customers, TXB sought to provide diverse checkout options that cater to different customer preferences.
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Modern multi-story building named The Trade at dusk with lit windows and few cars on the street.
Restaurant
7
 min read
The Trade Hotel
How Aloha OrderPay increased The Trade’s table turns by 30% with mobile POS
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Front of Northgate Market building with green and red signage against a pink sunset sky.
Retail
3
 min read
Northgate Market eCommerce
Online shopping service NCR Voyix Freshop enables smooth curbside pickup with Pronto! Curbside
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